“I have had the pleasure of working with Jocelyn Positos for over 15 years during my 20 years in the very demanding claims industry. She was my account contact when we first started working together. I relied heavily on her to quickly provide me with pertinent documentation on a daily basis. Jocelyn had counterparts in 17 other States that I also relied on for the same documentation. Jocelyn was the only account contact that I work with for for over ten years that reliably provided me with documentation. In fact, she often provided me with documentation for other States because I just couldn’t get a response from some of her counterparts. She regularly went out of her way to help me with any request, whether it was her job or not.
When I became a claims branch manager in 2001, I hired Jocelyn as a claims representative for my branch even though she had not worked as a claims adjuster for several years. This is unusual in my industry, however, there was no doubt in my mind that Jocelyn could be trained quickly and as I expected, she quickly became the most accurate, talented claim representative in my office. Her audit scores covering over 40 different items were 100% which never occurred with another adjuster on my staff during the four years I managed that office.
In addition to her uncompromising attention to detail and accuracy, Jocelyn is a good and honest person. She is great to work with, a hard worker and she has a high level of integrity. I am absolutely certain, that after working with Jocelyn for a short while, you will realize that you have no other vendor or business associate that provides you with the high quality of service that you are receiving from Jocelyn.”
Eileen S
Sacramento, CA